Police Department conducted a Community Satisfaction Survey to gauge residents’ perceptions and feelings about police services in Prince William County. To remain a nationally accredited law enforcement agency through CALEA, the Police Department is required to conduct such a survey every two years. For consistency with past surveys in assessing trends and identifying areas to strengthen, the same format, wording, and order of the questions were maintained, as well as the 10-point measurement scale used since 2014.
The survey was conducted by Issues + Answers, a privately owned, full-service market research and consulting firm headquartered in Virginia.
In the overall findings, the research firm noted that perceptions of County residents towards Police Department services and feelings of safety were positive and increased across all nine measures in comparison to the survey conducted in 2018, with most responses indicating “very satisfied” or “satisfied” in the 90th percentile in all areas.
For more details visit the PWCPD website: https://www.pwcgov.org/government/dept/police/Pages/SPR032921.aspx
Download and read the full report here.
Prince William Community Police Department Survey Final Report_2020